Introduction

Eager and its affiliated companies respect your privacy and attach great importance to the protection of your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have.

Who are we?

Eager and its affiliated companies, such as Boest BV, Cowboys BV, DRIIVN BV and Flik Flak Agency BV.
Address: Vondelstraat 35
Data Protection Officer (DPO): Daniela Wollgarten, Daniela@eager.nl.

We are responsible for the processing of personal data as described in this Privacy Policy.

Definitions

The following terms are used in this Privacy Policy:

• Personal data: Information relating to an identified or identifiable natural person.

• Processing: Any operation or set of operations performed on personal data, such as collection, storage, alteration or erasure.

• Data subject: The person to whom the personal data relates.

• Data controller: Eager and its subsidiaries, which determine how and why personal data is processed.

• Data processor: An external party that processes personal data on our behalf.

• Cookies: Small files stored on your device to improve your user experience.

What data do we collect?

We may process the following categories of personal data:

• Personal data: Name, address, email address, telephone number.

• Usage data: IP address, browser data, location.

• Financial information: Payment details.

• Other data: Data provided via contact forms, enquiries or through campaigns.

Why do we process your data?

We process personal data for the following purposes:

1. The provision of services and products.

2. Communication with job applicants, clients and business contacts.

3. Carrying out marketing activities (such as personalised adverts via, for example, Meta, TikTok and Google).

4. Analysing website usage via tools such as Google Analytics.

5. Compliance with legal obligations.

Tools and International Data Transfers

We use the following tools, which may process data outside the EEA:

• Meta (Facebook, Instagram): Marketing and advertising.

• Google Ads and Analytics: Analysing and optimising campaigns.

• Typeform: Contact forms and surveys.

• LinkedIn: Campaigns targeting business users.

• TikTok: Marketing targeted at specific audiences.

• Pinterest: Marketing targeted at specific audiences.

• OpenAI

To ensure data protection, we use Standard Contractual Clauses (SCCs) wherever possible and carry out Data Transfer Impact Assessments (DTIAs) where applicable.

Cookies

We use cookies to improve your experience. This includes:

• Technical cookies: For the website’s basic functionality.

• Analytical cookies: To improve our services.

• Marketing cookies: To deliver personalised adverts.

You can manage your cookie preferences via your browser settings.

How do we protect your data?

We take appropriate technical and organisational measures, including:

• Data encryption and pseudonymisation.

• Access restrictions and two-factor authentication (2FA).

• Regular audits and staff training.

Retention period

We do not retain your data for longer than is necessary for the purposes for which it was collected or as required by law.

Your rights

You have the right to:

1. Right of access: Access to your personal data.

2. Correction: Amendment of incorrect information.

3. Deletion: Deletion of data (right to be forgotten).

4. Restriction: Restriction of processing.

5. Objection: Raising an objection to processing.

6. Portability: Receiving your data in a structured, commonly used format.

Please contact us via our DPO to exercise your rights.

Complaints

If you have any complaints regarding the processing of your personal data, please contact our Data Protection Officer (DPO). You also have the right to lodge a complaint with the Dutch Data Protection Authority.

Changes

We reserve the right to amend this Privacy Policy. Please check this page regularly for updates.

Contact

For any questions or enquiries regarding this Privacy Policy, please contact our DPO at Daniela@eager.nl